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FLYON gives importance to your privacy seriously. This privacy policy covers how we collect, use, disclose, and protect your personal information on our website and services. Read about how we protect your data. When you use our services, you accept this policy.
When you visit our website and use our services, you give consent to us in collecting information including:
Name, Phone Number, Email Address, and Residential Address.
Payment Methods – Debit/Credit Card, MFS & Billing Address.
Any other information related to the trip that you choose to share with us, such as anticipated arrival time, trip date, trip destination, or details regarding fellow travelers (children/elderly).
Auto-generated Information: When you visit our website, several pieces of information are auto-generated including IP address, browser type, usage data (access times, clickstream data, and pages viewed), and operating system.
The information you provide is used for the following:
Personalized Service: To complete your flight/hotel bookings, reservations, and transactions with third-party service providers.
Customer Communication: To contact you regarding your bookings, promotions, and other travel-related services.
Marketing and Promotional Services: To send newsletters and offers (you may opt-out at any time).
Service Enhancement: To evaluate how you use our website to enhance the content and functionality offered to you.
The information shared by you may be passed on to the following parties to serve your travel purposes:
Service Providers: We may disclose your personal information—such as name, address, phone number, and payment details—to airlines, hotels, and other pertinent service providers to complete your arrangements.
Third-Party Advertisers: For marketing and promotion, we might provide third-party advertisers with limited personal information. We advise looking over their specific privacy practices.
Legal Disclosure: When legally required, we may provide your personal information to follow the law or defend our rights and safety.
Social Media: Some of FLYON’s services include social media features (Facebook, Instagram, etc.). This means social media sites may receive some of your information or share it with us.
Data Security: We use cookies and similar technologies to improve user experience and analyze website usage. You can manage cookie settings through your browser.
We will keep your Personal Information in our systems as long as our document management, storage, and deletion policy and the law allow us to. This term could last after your relationship with us to resolve issues, issue credits for canceled trips, or comply with legal regulations. Your Personal Information will be stored securely on FLYON servers or our service providers’ offices.
You have the right to see, change, or delete any of the information we have about you. If you want to know more about your rights or use them, please get in touch with us.
Minors are not allowed to sign up for or buy any of the products or services on our site. We do not knowingly collect Personal Information from minors, and if we find out such information was provided, we will not use it.
We use cookies to improve your experience, understand browsing patterns, and analyze user behavior. You can disable cookies in your browser settings, though it may affect certain features of the site.
We might adjust our privacy policy to better represent our information-processing methods. Customers should visit the website regularly for updates. FLYON may change these terms without notice, so customers must stay informed.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please get in touch with us using the following information:
Contact number: +880 1613 517 786 | +880 241 082 704
Email: support@flyonbd.com
Thank you for taking the time to read our Privacy Policy. Your privacy matters to us, and we are committed to protecting your personal information and providing a secure and reliable experience when you use our services.